Privacy Policy

Last updated: March 4, 2026

Apex Intelligence (“Apex,” “we,” “us,” or “our”) operates the website located at https://apexintell.co (the “Site”) and provides CRM automation, database reactivation, reputation management, inbound call automation, and conversational chatbot services (the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect information.

Business Contact Information
Apex Intelligence
Toronto, Ontario, Canada
Email: [email protected]

1) Information We Collect

We may collect the following types of information:

a) Information you provide directly

Name, email address, phone number, business name, and any details you submit via forms, scheduling links, or messages.

Content of communications (emails, calls, texts, chat messages) you send to us.

b) Information collected automatically

IP address, device type, browser type, pages visited, referring/exit pages, and approximate location (city/region).

Cookies or similar tracking technologies to help the Site function and improve performance.

c) Information from business sources

If you are introduced via referral or existing business relationship, we may receive your contact details from that referrer or organization.

2) How We Use Information

We use information to:

Respond to inquiries and provide the Services.

Schedule consultations, deliver support, and send service-related communications.

Improve the Site and Services, including troubleshooting and analytics.

Protect against fraud, security incidents, and misuse.

Comply with legal obligations.

3) SMS/Text Messaging (Important)

If you provide your phone number, we may contact you by SMS for service-related communications such as scheduling, reminders, follow-ups to ongoing conversations, and support updates.

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP.

For help, reply HELP or contact us at [email protected].

We do not send unsolicited SMS to people who have not engaged with our outreach efforts, requested information, or have an existing business relationship.

4) How We Share Information

We may share information with:

Service providers that help us operate our website and services (e.g., hosting, analytics, CRM tools, scheduling tools, communications providers).

Legal and compliance where required by law, subpoena, or to protect rights and safety.

Business transfers if we are involved in a merger, acquisition, or asset sale.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information may be shared with subcontractors in support of services, such as customer service and technology providers. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) Cookies & Analytics

We may use cookies and analytics tools to understand usage and improve the Site. You can adjust cookie settings through your browser. Disabling cookies may affect site functionality.

6) Data Security

We take reasonable administrative, technical, and physical measures to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Data Retention

We retain information as long as needed to:

Provide Services,

Maintain business records,

Comply with legal requirements,

Resolve disputes and enforce agreements.

8) Your Choices

You may:

Request access, correction, or deletion of certain information by emailing [email protected].

Opt out of SMS by replying STOP.

Opt out of marketing emails using the unsubscribe link (if applicable).

9) International Users

We are based in Canada, and your information may be processed and stored in Canada or other jurisdictions where our service providers operate.

10) Contact Us

If you have questions about this Privacy Policy, contact:
[email protected]